Simplified Workforce Management with SWAPP 3.0

SWAPP 3.0 takes the hassle out of organising and managing temporary and casual staff for events, venues, and hospitality operations.

Managing large teams of part-time, agency, or casual workers can be complex and time-consuming. From checking availability and confirming shifts to coordinating last-minute changes and ensuring clear communication, the process demands meticulous attention to detail.

And that’s where SWAPP 3.0 comes in.

Our game-changing technology is designed to simplify and streamline workforce management for events, festivals, hospitality, and security operations. Here’s how it’s helping management teams stay in control and save time.

Centralised Management with Real-Time Updates

SWAPP 3.0 is built with simplicity and efficiency at its core. Using our signature “simpler, better” approach, the platform offers easy-to-use dashboards that provide real-time updates on staff availability, shift allocations, and attendance.

By housing all workforce data in one centralised hub, SWAPP 3.0 ensures that managers, supervisors, and staff are always on the same page. This not only saves time but also enhances coordination and transparency — making it easier to manage large-scale events, seasonal teams, or shift-based operations with confidence.

👉 Click here to find out more about the benefits of real-time data updates.

Streamlining Staff Availability and Communication

One of SWAPP 3.0’s most powerful features is its ability to simplify staff scheduling and communication. The platform allows managers to track availability and confirm attendance well before the event or shift, helping identify and address potential shortfalls in advance.

This proactive approach reduces last-minute surprises and ensures operations are fully staffed.

“We’ve been using SWAPP for the last two years to manage our event and hospitality teams,” says George Mead, Operations Manager at Glamorgan Cricket.

“It gives us real-time visibility on staff availability ahead of every fixture. We can quickly fill gaps and ensure everything runs smoothly — saving significant time and resources.”

SWAPP 3.0 also improves communication with teams through tools like Noticeboards and Mass Email functions. These features make it easy to share key information instantly, keeping everyone informed, updated, and ready to deliver.

Greater Control and Flexibility on the Day

For supervisors and operations managers, SWAPP 3.0 offers unparalleled control and flexibility on the day of the event or shift.

“Thanks to SWAPP 3.0, our dashboards give us full visibility and control over staffing numbers,” says Graham Sharland, Senior Supervisor at Principality Stadium.

“We can monitor attendance, chase up anyone who hasn’t confirmed, and rebalance teams from the reserve list — all in real time.”

From early check-ins to last-minute adjustments, SWAPP 3.0 gives you the data and tools to keep operations running seamlessly. Confirm attendance, track role allocations, and make sure key areas are covered — ensuring a safe, efficient, and well-staffed environment for every occasion.

Positive Feedback from the Workforce

Feedback from users has been overwhelmingly positive. Temporary and casual staff love how easy and intuitive the platform is to use. Access to real-time updates, clear communication, and transparent scheduling makes their workday simpler and more predictable — improving job satisfaction and performance alike.

The Future of Workforce Management with SWAPP 3.0

As events, venues, and hospitality operations grow in scale and complexity, the need for efficient workforce management becomes more critical than ever.

SWAPP 3.0 is leading the way, providing a powerful yet simple platform that helps businesses manage their flexible teams with ease — reducing admin, improving communication, and ensuring every shift runs smoothly.

Whether you’re staffing a festival, managing event security, or running a busy hospitality venue, SWAPP 3.0 is your key to smoother, smarter, and more successful operations.

👉 To find out more about how this technology can transform your staff management process, click here to get in touch today.

Stories

Insights, updates, and stories from the SWAPP team